Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-escobares-texas.primarycareaid.com (hereafter referred to as “Home Care Services Escobares Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah, Connecticut, Virginia, South Africa, and other state privacy laws.

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered through these channels. However, please be aware that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy covers the following interactions:

  • Using our applications and services as an authorized user.
  • Visiting our websites that are subject to this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as usernames and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers and financial records for financial services.
  • Purchase Information: Items you have purchased, order history, and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: User data from social media platforms when you connect or share content through our services.
  • Product Information: Details about products you have viewed, searched for, or purchased on our sites.

We obtain this information through direct user input, interactions with our systems, and automated technologies during your use of our services. Additionally, third parties may provide us with personal data, governed by their respective privacy policies.

Cookies

We employ cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device and can be categorized as:

  • Strictly Necessary: Essential for navigating our websites and using their features.
  • Preference: Remembering user preferences to provide a personalized experience.
  • Analytics: Collecting statistics to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by applicable laws. Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data. These measures include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we will take steps to delete this information from our systems.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right to lodge a complaint with a supervisory authority.
  • Non-discrimination based on the exercise of your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please contact us: